
Make sure to carry all these things so that your disconnection process completes smoothly in a single visit to BSNL office. I have prepared a checklist for you so that you don’t forget anything before heading to BSNL office.

You can also Download this BSNL surrender letter format if you wish and replace all the necessary fields such as your name, date, and address accordingly. This is what a typical BSNL surrender letter should look like: This surrender letter works with all types of services including BSNL broadband, landline, WiMAX, and mobile. Put your address correctly on the form, because the security money that you had deposited at the time of connection will be sent via a cheque on that address.Īnd the final step is… D Writing a surrender letterįinally, write a simple surrender letter to the concerned authority. Next up, Download BSNL surrender form or disconnection form and fill the details accordingly. C Download BSNL disconnection or surrender form So, pack your bag with all these belongings if you have any. However, if you have purchased it, then you can keep them with you.

For example, if you have rented the Telephone receiver for your landline connection or a Broadband Modem or a WiMAX device from BSNL then you gotta return them all. If you have rented any device from BSNL, you need to give them back. B Packing belongings that you have got from BSNL Now that you have an idea on how much money to pay, next is….


Here’s an infographic showing how I calculated total dues I had before closing my connection: P.S: If somehow, you are unable to find your running month bill from above mentioned two methods, simply estimate an approximate amount in addition to the bill that we have viewed on BSNL portal. The second method is by calling BSNL customer care center ( 18003451500 for Landline/Broadband and 18001801503 for Mobile and WiMAX). Under that, you will be able to see your current bill details. Nor is it a primary information source.One way of checking your unbilled amount for the running month is by logging into BSNL selfcare portal and then by going to Bills and Payment section and Selecting View Bills. It is not intended to illustrate either effective or ineffective handling of a management situation. This case study was compiled from published sources, and is intended to be used as a basis for class discussion.
